LucidTurtles • Pet Care
Privacy Policy
How we collect, use, and protect your information when you request pet care services in South Denver and DTC.
Your privacy, explained
This page summarizes what we collect and why. If you have questions, email nikki@lucidturtles.com.
What information do you collect?
Information you provide through our forms (such as your name, email, phone number, address/ZIP, pet details, requested services, preferred dates/times, and care/medication notes).
How do you use this information?
To respond to inquiries, schedule and deliver services, communicate about your booking, and maintain service records relevant to your pet’s care.
Do you share my information with anyone?
We do not sell your personal information. We may share limited details with service providers who help us operate our website or communications (for example, email or form tools), only as needed to provide our services.
Do you use cookies or analytics?
Our site may use essential cookies for basic functionality. If analytics are enabled, they help us understand site usage in aggregate so we can improve the experience.
How long do you keep my data?
We keep information only as long as needed for scheduling, service delivery, recordkeeping, and legitimate business purposes, then delete or anonymize it when no longer necessary.
How can I request changes or deletion?
Email nikki@lucidturtles.com with your request. We’ll verify your identity and respond within a reasonable timeframe.
Data & safety
How we protect your information
We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission or storage is 100% secure, but we work to reduce risk and limit access.
Limited access
We restrict access to personal information to what’s needed to provide pet care and customer support.
Care notes are handled with discretion
Medication and care instructions are used only for service delivery and are not shared publicly.